TERMS AND CONDITIONS

The following terms and conditions apply to the use of and purchasing merchandise from the Mondo Tackle website at www.MondoTackle.com.

Disclaimer; Limitation of Liability:
All information that is provided on this Site is subject to change without notice. We make every attempt to avoid errors in pricing and product information. While efforts have been made to make this site helpful and accurate, if a mistake does occur, we reserve the right to correct it, and we apologize for any inconveniences this may cause. All materials posted on this site are ‘as is’ and without warranties express or implied. Mondo Tackle disclaims all warranties of merchantability and fitness for a particular purpose. Mondo Tackle does not warrant that functions contained on this site will be uninterrupted or error free, that defects will be corrected or that this site or the server are free of viruses or other harmful components. Mondo Tackle does not represent or warrant the use of the materials on this site in terms of their correctness, accuracy, reliability or otherwise. In no event shall Mondo Tackle be liable for any direct, indirect, special, incidental or consequential damages including., without limitation, lost business, profits, or opportunity, business interruption or loss of programs or data, even if Mondo Tackle is expressly advised or otherwise aware of the possibility of such damages, whether in an action for breach or contract, tort or otherwise.

Payment Policy:
We currently accept payments made with Visa, MasterCard American Express or Discover only.

Delay In Order Processing:
All information provided by you when placing your order, such as billing/shipping address and phone number(s) will be used to verify your payment. Incorrect information or lack of will result in delay or cancellation in which it may impact actual shipping date of products. Mondo Tackle will not be responsible for any direct, indirect, incidental, special or consequential damages and/or expenses resulting from this delay.

Shipping Policy:
Mondo Tackle puts forth great effort to ensure that all orders are shipped in a timely manner and at a reasonable cost. However, we will not guarantee the delivery date of any order. All orders placed on this site are subject to product availability and will be shipped according to our shipping policy.

Shipping Destinations:
Mondo Tackle currently ships worldwide to any street address. Orders cannot be delivered to PO Boxes. Some rural and/or military sites may not be accessible to all of our shippers. In these cases, we will attempt to notify you and help arrange for you to pick up the order at the shipper’s main terminal. Each order may only have one “ship to” address. If you require multiple “ship to” address, please order separately for each address.

Shipping Locations:
All orders are FOB Kansas City, Kansas. All shipping charges are automatically calculated using this point of origin. In some cases. Product(s) will be shipped directly to a customer from the manufacturer. Freight costs, if any will be calculated using this manufacturer as the point of origin.

Shipping Methods and Charges:
Mondo Tackle ships orders to both commercial addresses and residential addresses. Commercial addresses are defined as business addressees situated on commercially zoned real estate, as determined by the freight carrier. Residential addresses include homes, apartments, condominiums, and other dwellings designated by the carrier as a residential address. Deliveries to residential addresses may incur additional fees.

Most orders are shipped via UPS or any common carrier depending on location. The shipping charges are automatically calculated online based on both the weight and dimensions of the carton in which your order will be shipped. Some oversized or heavy items requiring special handling may be placed on a wooden pallet and shipped via common carrier (freight truck). Common carrier shipments are delivered curbside, that is, at the end of the driveway or along the street curb. Commercial addressees with loading docks will have the delivery made at the dock.

Mondo Tackle does not ship orders C.O.D

Split Shipments and Backorders:
Mondo Tackle will make every attempt to ship your order within one shipment. When it is not possible to ship your entire order from one location, we will split the order and ship from multiple store locations. Mondo Tackle will drop ship equipment and/or supplies directly from our manufacturers to you when the need arises due to an out of stock situation, reduced shipping time, etc. If any order is placed on backorder status we will notify you via phone to explain the situation and offer a solution.

Delivery Time:
All Delivery times are estimates. Orders are usually processed and ready to ship within 1-2-business days (business days are Monday through Friday, 8:00 AM to 5:00 PM CST). Most products ship out of our Kansas City, Kansas location, however some items will be shipped directly from the manufacturer. Common carrier delivers range from 1 to 10 days for delivery, depending on your proximity to the shipping origin. UPS ground shipping can take anywhere from 1 to 6 days. If local delivery, shipping will go out same day or next day delivery with local surcharge added to invoice. Any Products listed, as “Special Order” will be shipped at the earliest possible date. Mondo Tackle does not guarantee the timely delivery of any item.

Orders Damaged In Shipping:
Great care is taken when packing your order, but on rare occasions, errors may take place. When you receive your order, you should always do the following: Inspect the entire shipment for visible damage prior to accepting the shipment, and note any damages on the delivery ticket/bill of lading before the delivery person leaves. For packages left at your doorstep, inspect the exterior of the carton(s) and note any large dents or tears on your packing slip (invoice).
Unpack your order immediately and check for completeness and damage to items.
Verify number of packages delivered with the packaging slip provide by Mondo Tackle
Should any damaged or missing items be discovered the shipping carton and any inner packaging and request inspection immediately from the carrier as well as make a written request to the carrier. Then call Mondo Tackle within 2 days of any problems with items or damage.

Please Note: Mondo Tackle is not responsible for any damaged or missing merchandise if shipment is signed for as being complete and unharmed. Mondo Tackle will arrange for return shipping to our distribution center for an item that was sent to you in error, received defective, or damaged in shipping (assuming the criteria for the order check-in procedure outlined above has been reasonably met).

Return/ Exchange Policy:
For any exchange or return, all items must be in the original condition, including the box, packaging, and all accessories. They must also be free of any writing. All returns and exchanges must be authorized. Any unauthorized items will not be accepted and will be shipped back at your expense.
No Items that have been used, custom manufactured or made to order may be returned.
Non-defective stock products returned for an exchange or refund are subject to a 25% restocking fee if returned opened or in a non-factory sealed box. Stock products returned in new and unopened condition will receive a full refund, less shipping charges.
No returns or exchanges will be authorized past 30 days from receipt.

Shipping Cost:
When returning an item shipping charges will be the responsibility of the customers on orders that are shipped by Mondo Tackle in good faith and are returned to us due to incorrect shipping information. Charges related to shipping, delivery and/or installation are nonrefundable after the service has been performed. Any items shipped in error of Mondo Tackle then Mondo Tackle will cover shipping fees.

Refunds:
Upon our acceptance of the merchandise in conformity with our return policy requirements, the purchase price will be refunded (less restocking fees if applicable) using the method of original payment. Note that credit card refunds will only be issued to the original card that was charged for the purchase. Please allow 7 days for all credit to post to your account.

Please Note customers with open accounts with Mondo Tackle will not be able to take Internet credit(s) to offset in-house invoices.

All works, images and compilations created and owned by Mondo Tackle are protected under U.S. and International Copyright Law. All prices are per unit, unless specified. All prices, policies and terms are subject to change without notice.